--- title: IT Solved Blog | VCPI | HIPAA description: HIPAA | At VCPI, we support our clients across the spectrum of care, providing senior living and post-acute care facilities with practical IT strategies. --- [![vcpi](https://go.dashealth.com/hs-fs/hubfs/New%20Visual%20Branding/VCPI-White-Logo-3.png?width=138&name=VCPI-White-Logo-3.png "vcpi")](https://www.vcpi.com) [![Technical Support](https://no-cache.hubspot.com/cta/default/96686/b1ff2151-828c-4a02-83e5-614e6cb6df77.png)](https://cta-redirect.hubspot.com/cta/redirect/96686/b1ff2151-828c-4a02-83e5-614e6cb6df77) # **I.T. Solved Blog** ## [10 Best Practices for Secure Web Browsing for Senior Living Communities](https://go.dashealth.com/blog/best-practices-for-secure-web-browsing) [![](https://go.dashealth.com/hubfs/images/Blogs/iStock_000020125005_Medium.jpg) ](https://go.dashealth.com/blog/best-practices-for-secure-web-browsing) We all know how easy it is to get distracted while surfing the ‘Net.  A related story here, a special offer there, and suddenly you’re running in a whole different direction from where you started. However, that seemingly innocuous link may prove to be a trap, divulging information you never intended to share. So it’s increasingly important you develop browsing habits that will help you improve the security of your online activities. Below we've put together a list of simple recommendations that will significantly strengthen your browsing security. ## [MAM – Mobile Application Management for Senior Living](https://go.dashealth.com/blog/mam-mobile-application-management-for-ltpac-senior-living) [![](https://go.dashealth.com/hubfs/MAM-mobile-application-management.jpg) ](https://go.dashealth.com/blog/mam-mobile-application-management-for-ltpac-senior-living) ### **How To Safeguard Applications Available At Your Caregivers’ Fingertips ** **** ## [Mobile Device Theft and Loss in Senior Living](https://go.dashealth.com/blog/mobile-device-theft-and-loss-in-ltpac) [![](https://go.dashealth.com/hubfs/phone%20theft.jpg) ](https://go.dashealth.com/blog/mobile-device-theft-and-loss-in-ltpac) Mobile device theft constitutes a major source of HIPAA breaches in senior living communities. According to a PubMed study, most HIPAA breaches are caused by the [theft or loss of mobile devices](https://www.ncbi.nlm.nih.gov/pubmed/24707760) on which Protected Health Information (PHI) is stored. The online journal Perspectives in Health Information Management reports that mobile technology is [revolutionizing healthcare](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3797552/). Providers who work in the senior living industry are increasingly using mobile devices such as smartphones, laptops, and tablets at the point of care. This is good news for residents and staff alike, but it also means that administrators and employees must be extra-vigilant about sensitive patient data to make sure it cannot be compromised by stolen or lost devices. ## [Getting Customer Service to Understand the Customer](https://go.dashealth.com/blog/getting-customer-service-to-understand-the-customer) [![](https://go.dashealth.com/hubfs/Blog/AdobeStock_62986146.jpeg) ](https://go.dashealth.com/blog/getting-customer-service-to-understand-the-customer) Have you ever called customer support, only to receive more questions than answers? Many times, customer service representatives don’t completely understand the inner workings of the caller’s company or daily life, leading to lengthy questions and over-explaining the issue. What if there was a program the representative could go through to gain a deeper understanding of the caller’s daily routine and struggles? ## [Transparent: easily seen through, recognized, or detected](https://go.dashealth.com/blog/bid/85225/transparent-easily-seen-through-recognized-or-detected) [![](https://go.dashealth.com/hs-fs/file-16063705-jpg/images/pointright.jpg) ](https://go.dashealth.com/blog/bid/85225/transparent-easily-seen-through-recognized-or-detected) In healthcare, transparency refers to the availability of information about the quality and cost of healthcare, allowing consumers to choose a healthcare provider based on value. Increasingly, consumers are taking an active role in directing their own healthcare. Increased transparency is a theme of healthcare reform, and changes are on the horizon for senior living providers. ### Recent Posts ### Posts by Topic - [senior living (7)](https://go.dashealth.com/blog/topic/senior-living) - [Network (6)](https://go.dashealth.com/blog/topic/network) - [Security (6)](https://go.dashealth.com/blog/topic/security) - [long-term care (6)](https://go.dashealth.com/blog/topic/long-term-care) - [HIPAA (5)](https://go.dashealth.com/blog/topic/hipaa) - [Technology (5)](https://go.dashealth.com/blog/topic/technology) - [Compliance (4)](https://go.dashealth.com/blog/topic/compliance) - [vcpi (4)](https://go.dashealth.com/blog/topic/vcpi) - [Risk (3)](https://go.dashealth.com/blog/topic/risk) - [Service Desk (3)](https://go.dashealth.com/blog/topic/service-desk) - [cyber security (3)](https://go.dashealth.com/blog/topic/cyber-security) - [Business intelligence (2)](https://go.dashealth.com/blog/topic/business-intelligence) - [Case Study (2)](https://go.dashealth.com/blog/topic/case-study) - [EHR (2)](https://go.dashealth.com/blog/topic/ehr) - [Managed Services (2)](https://go.dashealth.com/blog/topic/managed-services) - [Mergers & Acquisitions (2)](https://go.dashealth.com/blog/topic/mergers-acquisitions) - [Outcomes (2)](https://go.dashealth.com/blog/topic/outcomes) - [Phishing (2)](https://go.dashealth.com/blog/topic/phishing) - [Strategy (2)](https://go.dashealth.com/blog/topic/strategy) - [Wireless (2)](https://go.dashealth.com/blog/topic/wireless) - [productivity (2)](https://go.dashealth.com/blog/topic/productivity) - [Cloud (1)](https://go.dashealth.com/blog/topic/cloud) - [Customer Service (1)](https://go.dashealth.com/blog/topic/customer-service) - [Email (1)](https://go.dashealth.com/blog/topic/email) - [Events (1)](https://go.dashealth.com/blog/topic/events) - [HITECH (1)](https://go.dashealth.com/blog/topic/hitech) - [Infographic (1)](https://go.dashealth.com/blog/topic/infographic) - [Internet of Things (1)](https://go.dashealth.com/blog/topic/internet-of-things) - [Leadership (1)](https://go.dashealth.com/blog/topic/leadership) - [MDM (1)](https://go.dashealth.com/blog/topic/mdm) - [MDS (1)](https://go.dashealth.com/blog/topic/mds) - [Malware (1)](https://go.dashealth.com/blog/topic/malware) - [Microsoft (1)](https://go.dashealth.com/blog/topic/microsoft) - [Ransomware (1)](https://go.dashealth.com/blog/topic/ransomware) - [Upgrade (1)](https://go.dashealth.com/blog/topic/upgrade) - [brew city (1)](https://go.dashealth.com/blog/topic/brew-city) - [cyber attack (1)](https://go.dashealth.com/blog/topic/cyber-attack) - [hack (1)](https://go.dashealth.com/blog/topic/hack) - [hippa (1)](https://go.dashealth.com/blog/topic/hippa) - [technology security (1)](https://go.dashealth.com/blog/topic/technology-security) - [telehealth (1)](https://go.dashealth.com/blog/topic/telehealth) - [vishing (1)](https://go.dashealth.com/blog/topic/vishing) [see all](https://go.dashealth.com/blog/topic/hipaa#) [![VCPI-White-Logo-3.png](https://go.dashealth.com/hs-fs/hubfs/New%20Visual%20Branding/VCPI-White-Logo-3.png?width=138&name=VCPI-White-Logo-3.png "VCPI-White-Logo-3.png")](https://www.vcpi.com) 1555 N. 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